How to Change an Order Status

Once an order has been accepted, either the Buyer or Supplier can change the order status. For more information on available order statuses, refer to What is an Order Status?

You may update the order status from either the order page or the shipments page. Use the shipments page to update the order status to shipped or partially shipped.

To change the status of an order from the order page:

• Navigate to the Project Home page containing the order you'd like to change.
• Click Order in the Project Menu.
• Click the order ID for the order you'd like to change
• Scroll to the bottom of the page, then click Update Order Status.
• Choose a new status from the Change order status to menu, then click Update.

Note: Do not change the order status to Completed unless you are done with all work with the orders. You cannot change the order status once it's Completed. In addition, you cannot make any changes to the order, including change orders, once the order status is Completed.  This includes updating invoice amounts that do not reflect an updated/ approved change order.

To change the status of an order from the shipments page:

• Navigate to the Project Home page containing the order you'd like to change.
• Click Shipments in the Project Menu.
• Click the Edit icon beside the name of the shipment's spec.
• Select Shipped or Partially Shipped from the Status pull-down menu, then click Update.